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Let's Talk.

Whether you have a beauty question or need a hand with your order, we’re here to help.

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Live Chat

Get instant help from a Bobbi Brown Makeup Artist right from your computer.

Mon-Fri: 10am–10pm EST
Sunday: 12pm-10pm EST


Text Us

Send a text from your phone to our Makeup artists.

Mon-Fri: 10 AM-10 PM EST
Saturday: 12 PM-8 PM EST
Sunday: 12 PM-10 PM EST

Text (646) 846-7574

Email An Artist

No time to chat? Email a Bobbi Brown Makeup Artist and we will respond within 24-48 hours (if not sooner).

Your Order

Our Customer Service team
is available to help with your order & tech questions.
Mon-Fri: 9AM–10PM EST
Sat-Sun: 9AM-8PM EST
We appreciate your understanding that our customer care center is currently operating between the hours of 9am - 10pm eastern time Monday-Friday and 9am - 8pm Saturday and Sunday.You may also reach us via email at We look forward to serving you.