Shipping Options

  • Estimated Delivery Dates Disclaimer

    For your convenience, please find the estimated delivery timeframes below. Please note that they are subject to change. For the most up-to-date delivery information, please track your shipment using the tracking number that is included in your shipping confirmation.

    Applies to in-stock items only. Delivery of out-of-stock items is subject to availability, and we will keep you informed via email.

    Shipping Cost & Time Frames

    We appreciate your understanding that due to the large volume of Holiday orders, additional processing time may occur on standard ground orders.
    DateShipping TypePlace Order By
    Monday, Dec. 5APO/FPO/DPO Military Locations
    & US Territories
    2:00pm ET
    Thursday, Dec. 15PO Boxes2:00pm ET
    Sunday, Dec. 18Standard Ground Service2:00pm ET
    Wednesday, Dec. 212 Day Air2:00pm ET
    Total Delivery
    Order Must
    Be Placed By
    StandardProcessing: 1-2 business days+
    Shipping: 3-6 business days
    2nd Day2Processing: Same business day
    Shipping: 2 business days
    2:00pm ET$15
    OvernightProcessing: Same business day
    Shipping: 1 business day
    2:00pm ET$25
    1. In order to process and ship your order with 2nd Day or overnight shipping on the same business day, submit your order by the time noted above.

    See below for additional details on Alaska, Hawaii, U.S. Territories, P.O. Boxes and APO/FPO/DPO Addresses and International Locations.

    1. Shipping to select rural or remote destinations may result in extended shipping times.
    2. Please note, Express Service may not be available for some remote destinations.

    Shipping Information

    • A signature may be required upon delivery for Overnight and 2nd Day shipments. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day. Please select the option that best suits your delivery needs during “Checkout”.
    • If your order only contains Gift Cards, you will not be charged for Standard Shipping. Sending a Online eGift card via email is free of charge.
    • PLEASE NOTE: all purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

    Shipping Address Disclaimer

    • At this time, is unable to ship to more than one address within a single order. Please place a separate order for each designated shipping address and make sure to verify that the address details are accurate to avoid any errors or delays in shipping.

    Electronic Delivery

    Rules & Restrictions

    • Some items sold by Online require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At Online, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order.


    • Online is not responsible for damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Online is not responsible to provide a replacement or refund for any goods delivered to a forwarding company. If you choose to use a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.

    Lost or Missing Orders

    If the tracking information for your package is confirmed delivered, and you are unable to locate the delivered package please:

    1. 1. Check with neighbors and family members
    2. 2. Look around the delivery location
    3. 3. Check for notice of attempted delivery
    4. 4. Contact the carrier directly who can assist further

    Note: Bobbi Brown Cosmetics Online monitors claims of lost, missing, wrong and damaged items for abuse. Lost, missing, wrong and damaged items must be reported immediately upon receipt of the shipment, and any damaged, wrong, missing items must be retained (including the shipper). Bobbi Brown Cosmetics Online reserves the right to limit or deny the reshipment or credit of an order/item in all instances.

    Alaska, Hawaii, Other US Territories

    • Most items may be shipped to Alaska, Hawaii, and the U.S. Territories, but some restrictions apply as explained in Shipping Restrictions. currently ships to the following U.S. Territories:
      • America Samoa
      • Guam
      • Northern Mariana Islands
      • Puerto Rico
      • U.S. Virgin Islands
    • Some locations in Alaska and Hawaii may take up to 14 business days. Orders shipped to U.S. Territories are delivered within 14-21 business days of the order’s ship date. Overnight and 2nd Day Priority shipping methods are not available for certain locations in Alaska, Hawaii, and the U.S. Territories.
    • *We regret we are unable to ship to Palau.

    P.O. Boxes and APO/FPO/DPO Addresses

    • Most items may be shipped to P.O. Boxes and Military APO/FPO/DPO addresses, but some restrictions apply as explained in Shipping Restrictions. currently ships to the following APO/FPO/DPO locations:
      • AA – Armed Forces America
      • AE – Armed Forces Europe
      • AP – Armed Forces Pacific
    • Orders shipped to P.O. Boxes are delivered within 6-14 business days with Standard Shipping. APO/FPO/DPO addresses are delivered within 14-21 business days of the order’s ship date. Orders shipped to P.O. Boxes and APO/FPO/DPO addresses cannot be shipped by Overnight or 2nd Day Shipping methods.

    International Locations