Need Help?
Let's Talk.

Whether you have a beauty question or need a hand with your order, we’re here to help.

Reach Out

Live Chat

Get instant help from a Bobbi Brown Makeup Artist right from your computer.
Mon-Fri: 10am–11pm EST
Sun: 12pm-11pm EST

Photo Live Chat

Upload your photo for real-time tips from a Bobbi Brown Makeup Artist (it’s just like Live Chat but even more personalized).
Mon - Fri: 10am–11pm EST
Sun: 12pm-11pm EST

Email An Artist

No time to chat? Email a Bobbi Brown Makeup Artist and we will respond within 24-48 hours (if not sooner).
Available 24/7 365 Days.

Your Order

Our Customer Service team
is available to help with your order & tech questions.
Mon-Fri: 8AM–10PM EST
Sat-Sun: 10AM-8PM EST