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About Gift Cards
Purchasing
Where can Bobbibrown.com eGift Cards be purchased?
eGift Cards can be purchased at Bobbibrown.com or by calling 1-877-310-9222.

How will Bobbibrown.com eGift Cards be delivered?
eGift Cards are delivered via email and reach their recipient within 5 hours if there are no issues with the order. The sender’s name and email address are included for the recipient.

How much does shipping cost?
There is no charge for email delivery. For shipments that contain eGift Cards and other items, shipping and handling charges will be based upon the amount of the merchandise purchased. eGift Cards amounts are not included in the calculation of shipping and handling charges. Click here for complete shipping information.

Purchasing Bobbibrown.com eGift Cards for International Shoppers
We're sorry but eGift Cards are only available to those with U.S. credit cards and U.S. shipping address. We apologize for any inconvenience.

Redeeming
Where can Bobbibrown.com eGift Cards be redeemed?
eGift Cards can only be redeemed at Bobbibrown.com or by calling
1-877-310-9222. eGift Cards cannot be redeemed at Bobbi Brown in-store locations.


How do I redeem my Bobbibrown.com eGift Card?
  • Visit Bobbibrown.com and select the items you want to purchase and click “checkout.”
  • On the Billing page, enter your Bobbibrown.com eGift Card and PIN Code along with a valid credit card.
  • When the total amount of your order exceeds the total value on your Bobbibrown.com eGift Card, your credit card will be charged the remaining balance. All of the value on your Bobbibrown.com eGift Card will be used first before any amount is charged to your credit card.
  • When the amount of your order is less than the value on your Bobbibrown.com eGift Card, your credit card will not be charged. Any unused balance will remain on your Bobbibrown.com eGift Card.
  • Only one Bobbibrown.com eGift Card may be used per order at Bobbibrown.com.

Redeeming Bobbibrown.com eGift Cards by phone
  • Call 1-877-310-9222 to place your order.
  • You will be asked to provide your Bobbibrown.com eGift Card number and PIN Code along with a valid credit card.
  • When the total amount of your order exceeds the total value on your Bobbibrown.com eGift Card, your credit card will be charged the remaining balance. All of the value on your Bobbibrown.com eGift Card will be used first before any amount is charged to your credit card.
  • When the amount of your order is less than the value on your Bobbibrown.com eGift Card, your credit card will not be charged. Any unused balance will remain on your Bobbibrown.com eGift Card.
  • Only one Bobbibrown.com eGift Card may be used per order at Bobbibrown.com.

Redeeming Bobbibrown.com eGift Cards at a department store counter
Bobbibrown.com eGift Cards cannot be redeemed at Bobbi Brown in-store locations.

Sales Tax
  • No sales tax is charged when buying Bobbibrown.com eGift Cards.
  • Purchases paid for with Bobbibrown.com eGift Cards are subject to applicable sales tax.

Returns and Exchanges
Refunds for returned items will be credited to the original payment method.
Please click here for more information about returns and exchanges.

Maximum Purchase Policy
We regret that we must limit all online orders to no more than six (6) units of any item with a maximum purchase of $1000 per customer. For corporate gift purchases and services that exceed our maximum purchase policy, please call 1-877-310-9222.

Checking the balance on Bobbibrown.com eGift Cards
  • If your Bobbibrown.com eGift Card has a PIN Code, you may check your balance online at Bobbibrown.com on the eGift Card page, or during checkout.
  • You can call 1-877-310-9222. to check the balance on all Bobbibrown.com eGift Cards.

Lost or stolen Bobbibrown.com eGift Cards
Please call 1-877-310-9222 to report a lost or stolen Bobbibrown.com eGift Card.

Terms and Conditions
Bobbibrown.com eGift Cards are redeemable for merchandise, cannot be redeemed for cash, have no expiration date and no service fees.

Promotional offers and Pro discounts may not be applied to the purchase of Bobbibrown.com eGift Cards.

The value of Bobbibrown.com eGift Cards purchases are not used to determine
promotional thresholds.

The use of Bobbibrown.com eGift Cards online is subject to Bobbibrown.com
Terms & Conditions and Privacy Policy.

Bobbibrown.com has the right, in addition to any other available remedies, to close customer accounts or require alternative forms of payment if a fraudulently obtained Bobbibrown.com eGift Card is redeemed or sought to be redeemed.

BOBBI BROWN AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFT CARDS, INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A BOBBIBROWN.COM EGIFT CARD CODE IS NONFUNCTIONAL, THE SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE TO REPLACE THE BOBBIBROWN.COM EGIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY BE INAPPLICABLE AND ADDITIONAL RIGHTS MAY APPLY.

If you have further questions or concerns about Bobbibrown.com eGift Cards please contact us at 1-877-310-9222.