Pro Member Shipping Charges*
*The Order Total used to calculate Shipping and Handling Charges will not include the value of the purchase of Bobbi Brown eGift Certificates.
All Program orders must be shipped and billed to the same address.
Shipping Rules and Restrictions
*Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States.We're sorry, we are currently unable to accept orders that are shipped to destinations outside of the United States. We apologize for any inconvenience.
*Most orders with Overnight or Second Day Service will be shipped the same business day if placed by 3:00 PM ET.
*Orders with Overnight or Second Day Service may require a signature upon delivery.
*Overnight or Second Day Service is not available for shipments to APO/FPO, P.O. Boxes, U.S. Territories and certain locations in Alaska and Hawaii. Please call us at 1-877-310.9222 if you have any questions regarding the shipment of your package.
*Some items sold by BobbiBrown.com require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At BobbiBrown.com, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order. If you have any questions concerning the shipment of your order, please contact us via email or call us at 1-877-310.9222.
Bobbi Brown accepts the following credit cards: American Express, Visa, Mastercard, Discover and eGift Certificates.
We also accept PayPal as a payment option on bobbibrowncosmetics.com.
We're sorry, we do not accept the following methods of payment:
CODs, personal checks, money orders, credit cards with billing address outside the United States, gift certificates or layaway.
Please Note: For your security your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
You will not be charged for your purchase until your order is shipped. For assistance with billing questions, please contact Bobbi Brown Online Customer Service at 1-877-310-9222 or via email.
We are required by law to collect state sales tax on orders being shipped to the following states - AL, AZ, CA, CO, CT, DC, FL, GA, HI, IL, IN, LA, KS, KY, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, PA, RI, TN, TX, VA, VT, WA, WI. If you have other questions regarding sales tax, please feel free to Email Us.
*The order total used to calculate Shipping and Handling fees will not include the value of the purchase of Bobbi Brown eGift Certificates.
Maximum Purchase Policy
We regret that we must limit orders to no more than six (6) units of any item with a maximum purchase of $750 (not including shipping fees and sales tax) per customer*. If you have any questions please contact us at 1-877-310-9222 or via email and we will be happy to assist.
*For Bobbi Brown Pro members, no more than six (6) units of any item with a maximum purchase of $500 per order (not including shipping fees and sales tax) per customer.
We're sorry, we are currently unable to accept orders that are billed or shipped to destinations outside of the United States. We apologize for any inconvenience.
At Bobbi Brown, we appreciate how important security is to you. We implement various security measures in accordance with industry standards to protect the security of your personal information, both on line and off line. If you have any questions about security at the Site, you can email us by clicking here.